Privacy Policy

Grove Publishing House is committed to protecting your privacy when you use our website. We want you to know what data we collect, why we collect it, and how you can change or update it. This Privacy Policy may be updated or modified at any moment by the company, so please check back frequently. At the very top, you'll see the date of the most recent update to this page.

The scope of our Privacy Policies includes anyone who accesses our website. This policy covers both online and offline data collecting, archiving, processing, and transfer.

Definitions

Terms defined in this Privacy Statement are as follows:

Specifically, "Financial Information" is your credit card number and other information related to your financial transactions.

The term "Information" is used to describe any and all data collected from you in connection with our Site (s), including but not limited to "Personal Information," "Financial Information," "Web Analytical Information," and so on.

In this Privacy Statement, "Marketing Information" means any and all information collected, used, or disclosed by the Organization for marketing and promotional purposes, including but not limited to your Web Analytical Information and Personal Information.

Financial information is one type of "Personal Information" that can be used alone or in conjunction with other pieces of information to reveal a person's identity.

Site or Sites refers to http://grovepublishinghouse.com/, the domain name and IP address of the Organization's website, and any other sites managed or authorized by the Organization (including, without limitation, any sites of Business Associates).

The term "Social Network" describes the various online interaction and conversation methods made possible through the Sites. These methods include but are not limited to blogs, message boards, wikis, chat rooms, newsgroups, and other similar platforms.

The term "Social Network Material" (or "SNC") is used to describe user-generated content that you consent to make public on a Social Network. This content can include but is not limited to your personal details like the digital sounds and images you upload. Included in this category is any personally identifiable information visible on other users' profiles on social networking sites.

Grove Publishing House is referred to as the "Organization", "we", "us", and "our".

Grove Publishing House refers to non-affiliated third parties that are not Educational Partners and do not perform any services for Grove Publishing House as "Unrelated Entities."

Whenever you pay one of our Sites a visit, we collect what is known as "web analytical information," which is data generated by your visit to our Sites, possibly linked to marketing data and individual data. It is considered Personal Information when associated with other information that can be used to identify you as an individual.

Data We Collect

During our conversations with you over the phone, we collect several types of data through our Sites. The organization's use of various social networking and other internet-based tools automatically helps it gather some of this information.

When you register for an account, order educational or other products and services, create a profile on a social network or another part of the Site, or use one of our learning assessments or interactive tools, we collect information that identifies you personally. Users' patterns of Site discovery and use and their preferences in Site and Social Networking Content can be analyzed using our Web Analytical Data. It also tells us which parts of our Sites are the most popular, so we can tailor them to meet the needs of our visitors. This data may be linked to individuals in order to accomplish the goals.

Marketing Data

You may receive marketing communications from us via email, postal mail, telephone, cellular/mobile phone, PDA devices, and/or applications for mobile devices like the iPhone or Blackberry, and we may use this information to help us plan our Sites and services to better meet your needs, to measure and improve the services and features of our Site(s), and to inform you about products or services that may be of interest to you. We use various technical tools to monitor activity, react to anomalies, and filter out spam and other unwanted content. As a result, access to the Site for some users may be permanently revoked.

Your Personal Information

The Company appreciates the trust its customers have placed in it by providing them with their private data. Your Private Information will never be shared with third parties. The following are some examples of why we might need to acquire, utilize, and share your personal information:

  • to fulfill orders
  • answer questions
  • manage promotions in which you have expressed interest
  • for our business's internal marketing purposes, which may include, but are not limited to, sending you material about products, services, updates, and other information that we believe may be of interest to you
  • to facilitate communication and collaboration among the Organization's community members through the use of Social Networks
  • to share such information with our partners

We may contact you in various ways, including through an automatic telephone dialing system, artificial or pre-recorded voice messages, or text messages, in connection with the abovementioned purposes. You further agree that we may use an automated dialing system, pre-recorded voice recordings, or text messages to contact you regarding your registration if you provide us with a cellular, wireless, or mobile telephone number. If you do not want to receive these alerts on your cellular or mobile phone, please provide us with a LAN-based telephone number.

Financial Data

In order to provide the products and services you have requested, analyze operational and business performance, assess risk, and finalize your registration or other transaction with us, we will need access to your financial information. It will not be sold, rented, or transferred to an Educational Partner, Business Associate, or Unrelated Entity for any reason other than a reorganization, merger, or purchase of our shares or assets.

We use Secure Sockets Layer (SSL) 128-bit encryption to protect your credit card details during transmission over the Internet. Your credit card details are kept secure and are not visible to anybody, even staff.

Opt-Out

You may choose at any time whether or not we collect, use, or disclose your Personal Information, subject to the requirements of any applicable contract, academic, legal, or technological constraints, and reasonable notice. If you choose to limit how we use your Personal Information, we may be unable to continue providing the affected products or services to you. It is possible that we will not be permitted to collect, use, or disclose some information, including but not limited to that which is necessary for educational announcements, the maintenance of acceptable academic, business, and transaction records, and disclosures to government organizations as required to comply with applicable laws.

You may choose not to receive marketing communications from us at any time by replying to the applicable email or other contacts. Note that this would only remove you from our list and the lists of any Business Associates that perform services on our behalf if you made such a request. If you want your information removed from a third party's database after it has been sent to them in accordance with this Policy, you will need to contact that company directly.

You may adjust various user settings related to sharing your Personal Information included in any user profile you build up as part of our Social Network activities, subject to contractual, academic, legal, or technological limits and adequate notice. You should know that if you stop utilizing social media, we might not be able to continue serving you.

Safety Precautions

While your information is in our possession, we will take commercially reasonable measures to prevent its loss, misuse, and alteration. We employ standard security methods and technologies when collecting sensitive information during the online transaction process, including credit card numbers, and whenever we ask you to log in to any of our Sites.

Unfortunately, there are no foolproof means to ensure data security during transmission via the Internet. You understand that despite our best efforts, we cannot ensure that Information under our control will be recovered, misused, and altered in transit. If you want to protect your privacy, you should never provide sensitive information about yourself via unprotected channels like email, social media, or the like.

Monitoring Communication

All incoming and outgoing conversations may be recorded and monitored for staff training and quality control purposes. If this option is taken, the communications are stored only for as long as is necessary to achieve these goals unless there is a mandated retention period for a particular type of communication. If there's a reason you don't want a record of your interactions retained, please let your agent know.

Utilization of Web Technology

For the reasons mentioned above, and so that we can deliver the Sites' messages and keep track of your Information, we use internet technologies such as cookies, web beacons, and similar tools on our Sites. You can clear your PC and browser of these bits of code. You can turn off these technologies if you like, but doing so may prevent you from using our Sites. You can prevent your browser from accepting cookies and other internet technologies by turning off cookies and similar settings. Check your browser's "Help" menu for instructions on how to modify your cookie preferences or remove existing cookie files.

Policies for Children

We take the issue of children's privacy very seriously. We do not target our websites to children under the age of 13. If you believe your child has provided us with Personal Information or registered at one of our Sites and you would like this data deleted, you may do so by contacting us.

Our Website's Link to Other Sites

For example, our Business Associates host certain sites, while our Partners and Unrelated Entities host others. The providers of these Sites and any external websites you visit may have access to and use your Personal Information according to their policies and procedures. Before continuing, it is strongly recommended to read the site's policies.

The collection, use, and disclosure of information about you by Partners, Business Associates, and Unrelated Entities will be governed by the policies that apply to those other Sites or external websites. Please be aware that we are not responsible for the privacy practices or content of any Sites or external websites we do not directly control.

What are Cookies?

Advertisements and visitor activity data can be compiled through the usage of cookies. It allows us to give our visitors more useful features and services. We might hire an outside firm to aid us with visitor tracking if necessary. However, outside contractors are restricted from using the information for anything other than consumer research.

Personal information is never shared with third parties. We value your privacy and will never sell or give away your information without your express consent. Information about visitors that cannot be used to identify them individually may be shared with unaffiliated third parties for promotional, advertising, or other uses.

Privacy Policy Updates

At any time, Grove Publishing House may revise or update this Privacy Statement. Please get in touch with us as described below if you have any questions or concerns about our use or disclosure of your Personal Information, or revisit this Site from time to time to review the most recent version of this Privacy Statement. You should check our Privacy Policy frequently to be sure you are using the most current version. If you continue to submit Personal Information to us or use our services after we have posted changes to this Privacy Policy, you will be deemed to have accepted those changes.

Information Access and Communication Procedures

If you would like to review, update, or delete the personal information we have on file for you, or if you have any questions about our privacy policies, don't hesitate to contact us.

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